
Green wireless? With Kentrox Optima Cell Site Solutions, wireless network operators will cut toxic emissions from their diesel-belching technician trucks in half! Oh yeah, and they’ll improve network quality and uptime, lower operations costs, and keep subscribers much happier too.
Kentrox announces two new Optima Cell Site Solutions: Optima Site Manager and Optima WAN Manager. The company’s groundbreaking remote site monitoring, maintenance and management solutions deliver wireless service providers unrivaled visibility and control of their cell sites. Driven by the Optima platform announced last December, operations, engineering and field staff will have the most comprehensive 360 degree, real-time dashboard views of network and physical site elements and an increased ability to correct myriad problems without the need for a truck roll. Optima solutions, such as Site Manager and WAN Manager, directly impact service quality – the leading factor driving subscriber loyalty – by delivering wireless operators a cost effective way to achieve faster diagnosis of problems, shortened repair times and reduced operations costs.
“A survey of U.S. mobile phone subscribers by In-Stat found that 47 percent identified ‘dissatisfaction with service’ as the primary reason they switched network providers, while only 15 percent cited ‘lower price,’ the second most common reason for switching,” said Charles Gerlach, managing director of consulting for the industry research firm In-Stat. “It’s clear that as wireless service penetration approaches saturation levels, network quality will become an even more critical differentiator for operators. Kentrox’s Optima solutions are comprehensive remote cell site monitoring and management solutions capable of cost effectively improving service quality by reducing outages and mean time to repair, giving wireless providers that competitive edge.”
Today when a trouble ticket is issued, technicians have little or no data to diagnose the problem so one of those diesel-belching trucks must be dispatched to the cell site to determine the nature of an outage. Once a diagnosis occurs, another expensive, time-consuming (not to mention diesel-belching) truck roll is typically dispatched for repairs. In many cases, it takes additional trips before the problem is accurately diagnosed and fully corrected. Not only that, but 1 in 5 cell site trouble tickets result in “no trouble found” (NTF). That’s bad for the environment and bad for wireless service providers’ operations budgets. With remote monitoring and automated control of cell sites, wireless service providers can start eliminating wasteful truck rolls cut mean time to repair (MTTR) in half. By speeding repairs and making operations far more efficient, Optima Cell Site Solutions also makes wireless subscribers happier with their service. Now that’s green wireless: green as in good for the environment; green as in good for the bottom line.